In part one and part two we looked at conflict resolution; how our brain reacts to conflict and keeping your cool when faced with conflict and to complete this series, below some additional tips to help when you may find yourself on the cusp of conflict.
Step back and slow down
The Myers-Briggs Type Indicator (MBTI) gives people clarity and can assist in increasing self-awareness, communications, change and conflict resolution. Understanding your own personality and that of the people you work with can provide great insight into how conflict situations arise and how they can be dealt with constructively. It enables people to quickly recognise their default conflict-handling style and learn how to adapt to different types of conflict. Using the MBTI can help achieve positive results from conflict, such as better decisions and more creative thinking.
Get in touch now to see how you can use the MBTI instrument to understand your own personality and/or that of your team.